Terms & Condictions

  1. TERMS AND CONDITIONS TO GOVERN - These terms and conditions represent the final and complete agreement of the parties and no terms or conditions in any way modifying or changing the provisions stated herein shall be binding upon Our Company unless made in writing and signed and approved by an officer or other authorized person at Our Company. No modification of any of these terms shall be modified by our company's shipment of goods following receipt of buyers purchase order, shipping request or similar forms containing printed terms and conditions additional to or in conflict with the terms herein. If any term, clause or provision is declared to held invalid by a court of competent jurisdiction, such declaration or holding shall not affect the validity of any other term, clause or provision herein contained.  

 

  1. ACCEPTANCE OF ORDERS - All orders are subject to written price verification by authorized our company personnel unless designated in writing to be firm for a specified period of time. Shipment of goods without written price verification does not constitute acceptance of the price contained in the order.

 

  1. PRICE - Prices quoted, including any transportation charges, are valid for 10 days unless designated as firm for a specific period pursuant to a written quote or written sales acceptance issued or verified by an officer or other authorized personnel of our company. A price designated as firm for a specific period may be revoked by our company if the revocation is in writing and is mailed to the Buyer prior to the time a written acceptance of the price is received by our company. All prices and deliveries are F.O.B. shipping point. Our company reserves the right to cancel orders in the event selling prices which are lower than prices quoted are established by government regulations.  

 

  1. TRANSPORTATION - Unless otherwise provided, our company shall use its judgment in determining carrier and routing. In either case, our company shall not be liable for any delays or excessive transportation charges resulting from its selection.  

 

5.PAYMENT TERMS - The discount applies only to the invoiced value of the material (not to taxes or freight charges). Our company reserves the right to require advance payment or satisfactory security for the goods if the financial condition of buyer so warrants as determined by our company. If buyer fails to make payment in accordance with terms of this agreement or any collateral agreement, or fails to comply with any provisions hereof, our company may, at its option (and in addition to other remedies), cancel any unshipped portion of this order. Buyer is to remain liable for all unpaid accounts.  

 

  1. TAXES AND IMPORT/EXPORT LICENSES - Prices do not include taxes. Taxes are paid by buyer upon invoice from our company unless buyer provides a valid exemption certificate acceptable to the taxing authority or unless our company is forbidden by law from collection of said taxes from buyer. Import or export licenses are to be secured by buyer.  

 

  1. TITLE AND RISK OF LOSS - Delivery to carrier shall constitute delivery to buyer, and thereafter risk of loss or damage shall pass to buyer. Any claim of Buyer relative to damage during shipping or delivery should be made directly to the carrier. Any claims by Buyer against our company for shortage or damage occurring prior to such delivery to carrier must be made within fourteen （30 ）days after receipt of the goods and accompanied by original transportation bill signed by carrier noting that carrier received the goods from our company in the condition claimed. Notwithstanding passage of the risk of loss to buyer, title and right of possession to the goods sold hereunder shall remain with our company until all payments hereunder, including deterred payments evidenced by notes or otherwise, interest, carrying charges, and attorneys fees, shall have been made in cash, and buyer agrees to do all acts necessary to perfect and maintain such right and title in our company . 

 

  1. REASONABLE ATTORNEY'S FEES - In the event suit or other proceedings shall be brought for the recovery of the purchase price, or any unpaid balance, or the breach by buyer of any term herein contained, buyer shall pay to our company, in addition to any damages proved by law, reasonable attorney's fees and costs of collection.

 

  1. LIABILITY - Our company shall not be responsible, obligated, or liable for any injury or damage resulting from an application or use of its products, either singularly or in combination with other products, arising out of acceptance of this order. Our company shall have no liability for errors in weight or quantity delivered unless claim is made by buyer within  fourteen （30） after receipt of shipment and accompanied by original transportation bill signed by carrier noting that carrier received the goods from our company in the condition claimed. If such timely claim is made by buyer, and the claim is deemded valid by our company, our company may fulfill its responsibility by either shipping the quantity necessary to make good the deficiency, or at our company's option, crediting Buyer with the invoice price of the deficiency. 

 

  1. REMEDIES AND LIMITATION OF LIABILITY - Our company shall not be liable for incidental or consequential losses, damages, or expenses arising directly or indirectly from the sale, handling or use of the goods, or from any other cause relating thereto. Our company's liability, in any case, including for claims of breaches of warranty or negligence is exclusively limited, at our company's option, to the replacement of goods not complying with this agreement, the repayment of, or crediting buyer with, an amount equal to the purchase price of such goods, or repairing or arranging for repair of the goods. If our company requests the return of the goods, the goods will be redelivered to our company in accordance with our company's instructions. The remedies contained in this paragraph constitute the sole recourse of buyer against our company for breach of any of our company's obligations, whether of warranty or otherwise. As long as our company makes a good faith effort to rectify any breach, the remedies provided for herein shall be deemed satisfied. 

 

  1. SELECTION - Buyer represents that the goods sold here under are fit for their actual or intended use and that buyer placed no reliance on our company's skill or judgment in selecting suitable goods or materials or in the design of suitable goods and materials. Buyer represents that the use and installation of the goods shall be made in compliance with all applicable government requirements. Buyer will defend, indemnify and hold harmless our company, its successors, assigns and subsidiaries from and against all costs (including attorney's fees), damages and liabilities.

 

  1. GENERAL - Our company specifically represents that any goods to be delivered hereunder will be produced in compliance with the requirements of France Employment Law.

 

  1. EMAILS - When you register on our site, which means you agree that we can send you our updates and promotional emails, if you don't want to receive them anymore, you can unsubscribe in any of our emails.

 

  1. Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

 

  1. Due to customer's personal problems (clearance, incorrect address, inability to reach the address, wrong phone number), the package was unclaimed within the limited time and the parcel was destroyed. The situation that the buyer authorized to place the package in front of the door, neighbors, etc. caused the parcel disappear or being stolen.We are not responsible.Thanks for your understanding.

 

  1. Customer can enjoy only one discount for an order.

GOVERNING LAW
When completing your purchase, a billing statement including ‘troboy.com’ and the country code such as ‘HK’, ‘Ireland’, etc. would be displayed on the payment page and/or your card statement.
All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.

Customer Service: support@troboy.com